Legal

Privacy Policy

Last updated: July 28, 2026

This Privacy Policy explains how Shinetech Software Inc. ("Shinetech", "we", "us"), the operator of shinetechapps.com, processes personal data when you use this website or subscribe to Shinetech Apps product updates.

Information we process

How and why we use information

Subscription confirmation and withdrawal

We use a double-opt-in process. Submitting the form does not by itself activate a marketing subscription. You must confirm the request using the message sent to your email address. Every marketing email includes an unsubscribe link. You may withdraw consent at any time, and we will honor the request promptly for future marketing emails.

Service providers and disclosures

We use Benchmark Email to manage subscriptions and send email, Amazon Web Services to host, deliver, and secure the website, and Google Analytics, provided by Google, to measure website usage only after a visitor allows analytics. These providers process information on our behalf under their applicable contractual and security commitments. We do not connect this website's Google Analytics property to Google Ads and do not use analytics information for advertising personalization. We may also disclose information when required by law, to protect legal rights or security, or in connection with a corporate transaction where permitted by law.

We do not sell personal data and do not share subscription information with third parties for their own independent marketing.

International processing

Our company and service providers may process information in countries other than your own. Where applicable law requires it, we rely on recognized safeguards for international transfers.

Retention

We retain confirmed subscription information while you remain subscribed and for a reasonable period afterward where needed to demonstrate consent or comply with legal obligations. Unconfirmed requests expire after a limited period. If you unsubscribe, we retain the minimum suppression record needed to honor your preference and avoid sending unwanted email. Technical and security data is retained only for as long as reasonably necessary for its purpose.

Google Analytics user-level and event-level information is retained for up to 14 months. Analytics cookies in your browser expire after up to 13 months unless you delete them earlier or withdraw analytics consent. The necessary cookie used to remember your analytics choice expires after approximately 6 months.

Your rights

Depending on applicable law, you may have rights to access, correct, delete, restrict, object to processing, or receive a portable copy of your personal data, and to withdraw consent at any time. You may also have the right to complain to your local data-protection authority. To make a request, email app-support@shinetechsoftware.com.

Cookies and analytics

We use a necessary cookie to remember whether you allowed or rejected optional analytics. This cookie does not track your activity. If you allow analytics, we use Google Analytics to understand how visitors find and navigate this website, which app pages they view, which external links they follow, and whether they complete a subscription journey. For external-link interactions, Google Analytics may receive the destination domain and destination URL.

Google Analytics uses first-party cookies to distinguish pseudonymous visitors and maintain session state. These cookies are not set unless you allow analytics. Google uses IP addresses at collection time to derive approximate location information and states that it discards them before analytics information is logged.

Cookie Provider Purpose Duration Category
shinetechapps_analytics_consent Shinetech Remembers whether you allowed or rejected analytics Approximately 6 months Necessary
_ga Google Analytics Distinguishes pseudonymous visitors Up to 13 months Analytics
_ga_<measurement-id> Google Analytics Maintains session state Up to 13 months Analytics

You may reject analytics without affecting your use of the website. You may also allow, reject, or withdraw your choice at any time using the Cookie settings link in the website footer. Withdrawing consent stops future analytics collection and removes this website's Google Analytics cookies from your browser.

We do not use Google Analytics for advertising personalization or remarketing, and we do not associate website activity with your subscription email address. For more information about Google's processing, see Google's Privacy Policy.

External resources

Website fonts are hosted by us. Links to Atlassian Marketplace, Jira Service Management, Confluence, Collabound, and other external websites are governed by the privacy practices of those services after you follow the link. If you allow analytics, we record the outbound-link interaction as described above.

Security

We use reasonable administrative, technical, and organizational measures intended to protect information. However, no Internet transmission or storage system can be guaranteed to be completely secure.

Children's privacy

This website and the product update subscription are intended for business professionals and are not directed to children. We do not knowingly collect personal data from children under 16. If you believe a child has provided personal data to us, please contact us and we will delete it.

Changes to this policy

We may update this Privacy Policy to reflect changes to the website, our providers, or applicable requirements. The updated version will be posted here with a revised "Last updated" date. Where required, we will provide additional notice or request new consent.

Contact

Shinetech Software Inc.
1177 6th Avenue, 5th Floor, New York, NY 10036, United States
app-support@shinetechsoftware.com